Episode 5: Vicki Halsey on “Woo ‘n’ Do” Learning, Email Quality, and Legendary Service [The Amiel Show]

In Episode 5 of The Amiel Show, I speak with Vicki Halsey. Vicki has long been one of the key players in The Ken Blanchard Companies and currently serves at VP of Applied Learning. Below is a photo of her with Ken Blanchard, with whom she coauthored the book Legendary Service. In this high-energy conversation, Vicki and I discuss:

  • How to improve the way managers learn by shifting from “Sit ‘n’ Get” to “Woo ‘n’ Do”
  • How to manage email before it manages you by sending fewer emails and increasing the quality of the ones that we do send
  • The difference between legendary service and the ordinary service most of us experience most of the time

Vicki Halsey

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“If people have to slow down to read your email, they are going to minimize you”—Vicki Halsey  Tweet this quote

Explore Additional Resources

The Ken Blanchard Companies

Brilliance by Design: Creating Learning Experiences that Connect, Inspire, and Engage by Vicki Halsey

Situational leadership—four styles of leading: telling, selling, participating, and delegating and the Situational Leadership II program

The Hamster Revolution: How to Manage Your Email Before It Manages You by Vicki Halsey

Legendary Service: The Key is To Care by Ken Blanchard, Vicki Halsey, and Kathy Cuff

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