Episode 5: Vicki Halsey on “Woo ‘n’ Do” Learning, Email Quality, and Legendary Service [The Amiel Show]

In Episode 5 of The Amiel Show, I speak with Vicki Halsey. Vicki has long been one of the key players in The Ken Blanchard Companies and currently serves at VP of Applied Learning. Below is a photo of her with Ken Blanchard, with whom she coauthored the book Legendary Service. In this high-energy conversation, Vicki and I discuss:

  • How to improve the way managers learn by shifting from “Sit ‘n’ Get” to “Woo ‘n’ Do”
  • How to manage email before it manages you by sending fewer emails and increasing the quality of the ones that we do send
  • The difference between legendary service and the ordinary service most of us experience most of the time

Vicki Halsey

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Episode 2: Michael Dolan on Relaxed Productivity and Removing “Stuff” from Your Psyche [The Amiel Show]

In episode 2 of The Amiel Show, Michael Dolan of Truly Productive Leadership and I speak about:

  • How Michael learned the Getting Things Done (GTD) approach
  • The biggest barriers he sees to relaxed productivity
  • The importance of managing agreements with yourself
  • Why it is important to collect all of the stuff swimming around in your psyche and place it in a trusted system, a process that he compares to popping popcorn
  • The tremendous relief people experience after doing this
  • The value of understanding yourself better as a person so that, in addition to being productive, you also feel a deep sense of meaning


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