Fuzzy Promises, Fuzzy Mittens

Mitten weather is a few months away in Oregon. Promises, on the other hand, are year-round.

In rain, shine, and snow, clear promises improve trust and results.

Master difficult conversations

Learn my best tips for staying cool under pressure and elevating your leadership in complex times.

NO CHARGE. NO SPAM. UNSUBSCRIBE ANYTIME.

And fuzzy promises?

Example 1

“Can you meet the rest of the team outside the lab tomorrow at noon?”

“I’ll try.”

Example 2

“I really need that report by October 1. Can you do it?”

“Maybe.”

Example 3

“If I go out on a limb this afternoon, would you be willing to back me up?”

“Sure” [in a soft and uncertain voice]

The Basic Equation

Request + Acceptance = Promise

The Fuzzy Promise Equation

Request + Ambiguous Response = Fuzzy Promise + Confusion + Resentment