Seven pivotal conversations to have this week with colleagues and family

Seven conversations

Dear Friends, Surreal and uncertain times call for deep attention to what conversations we have, with whom, and why.  Here are seven conversations you may find valuable having with your family, team, and colleagues this week while working from home. Hit Reply and let me know what you think or which you may try. When […]

Putting yourself in their shoes is a conversational skill you can practice

In the last newsletter, I introduced the concept of “conversation supplements.” These are specific ways of speaking and listening that put good leadership advice into action. Now it’s time for an example! The wise teacher I’m supplementing this week is Jennifer Garvey Berger, a frequent guest on my podcast. In a recent blog post, Jennifer describes why you […]

Why “aha” moments need conversation supplements (Jan. 22, 2020 issue)

Hi friends, This week I introduce the notion of conversation supplements and describe how I’m correcting a category error I’ve made in my work. “Aha” moments need conversation supplements You read an article about how to grow as a leader, something that resonates. There are now three of these in my Linked In feed: the power of […]

How to build emotional intelligence while you listen (Jan. 8, 2020 issue)

Hi friends, Happy New Year. This week I offer you two tasty and healthy conversational dishes.  Build emotional intelligence while you listen “I want to be more emotionally intelligent so I can listen better.” —Every person who has ever taken a class on the topic This is backwards. Don’t confuse emotional intelligence for a car […]

Why pausing makes you smarter (Dec. 18, 2019 issue)

Hi friends, The other day, I was minding my own business, thinking small thoughts devoid of insight or humor, when I came across this quote from a writer claiming to be my taller, stronger younger brother. As you’ll see, it’s the perfect lead in for today’s email. “I always say “yes” — even when no one is asking […]

Don’t bet everything on the heart (Dec. 11, 2019 issue)

Hi friends, Last week I repaired the dishwasher, took two boys to Lice Knowing You, and planted a tree. But enough about me. Let’s talk about our hearts, his impeachment, your sanity, and why I love the Enneagram despite the risks of misuse. Don’t bet everything on the heart When it comes to encouraging the heart, I’m […]