In Episode 5 of The Amiel Show, I speak with Vicki Halsey. Vicki has long been one of the key players in The Ken Blanchard Companies and currently serves at VP of Applied Learning. Below is a photo of her with Ken Blanchard, with whom she coauthored the book Legendary Service. In this high-energy conversation, Vicki and I discuss:
- How to improve the way managers learn by shifting from “Sit ‘n’ Get” to “Woo ‘n’ Do”
- How to manage email before it manages you by sending fewer emails and increasing the quality of the ones that we do send
- The difference between legendary service and the ordinary service most of us experience most of the time
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“If people have to slow down to read your email, they are going to minimize you”—Vicki Halsey Tweet this quote
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