The Year Ahead [New Post]

Thank you all for listening to my podcast, reading my posts, and sending kudos, queries, and quirky questions. As we close out 2017 and step into 2018, I want to share a few words about what you can expect from staying in conversation with me. Growing as a leader and human being in organizations. This […]

Episode 69: Executives’ New Promises With Bob Dunham [The Amiel Show]

This week on the podcast, I welcome back Bob Dunham to discuss the transition from manager to executive. Bob heads up the Institute for Generative Leadership, where for three decades he has developed leaders and coaches. In episode 7, he described how to make reliable promises and the importance of listening for commitment. This time, […]

Fuzzy Promises, Fuzzy Mittens

Mitten weather is a few months away in Oregon. Promises, on the other hand, are year-round. In rain, shine, and snow, clear promises improve trust and results. And fuzzy promises? Example 1 “Can you meet the rest of the team outside the lab tomorrow at noon?” “I’ll try.” Example 2 “I really need that report […]

That time he didn’t cancel his request [New Post]

When historians look back at my son’s outburst after I wiped his nose with a Kleenex (described last week), they will highlight his rage and my awkward response. A classic case of resenting unwanted help. But what if things had turned out differently? What if I had found a way to put the mucus back […]

Why people resent your help [new post]

Helping others succeed in their jobs requires more than generosity. You need to understand what matters to them. For example, have you ever started counseling a direct report about his career and then noticed that he wanted to bolt the room? Or given a peer resources for her big project, then found yourself on the […]

Stop Agreeing To Unclear Requests [New Post]

unclear requests

Unclear requests wreak havoc in organizations, families, friendships, and civic life. This is particularly true when the one receiving the request blindly says “yes.” What is an unclear request? It’s when you ask me to do something but are vague about what you want. Scenario A: Omission of the “What” Imagine that you are the design manager for a team creating […]