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Complexity

Humble Leadership With Ed Schein & Peter Schein (Episode 100)

Humble Leadership With Ed Schein & Peter Schein (Episode 100)

by amiel · Mar 25, 2019

Humble Leadership

Humble Leadership. Yes, those two words belong together.

This week on the podcast, Ed and Peter Schein join me to discuss their book Humble Leadership. We talk about leadership as a verb, the relationships behind the Singapore economic miracle, innovation through psychological safety, script-based modes of adult relating, the costs of maintaining professional distance, giving up the absurd obsession with eye contact, antibodies that protect the core business, and how Ed’s curiosity landed his first big contract with Digital Equipment Corporation.

Ed Schein is Emeritus Professor at MIT where he taught in the School of Management for fifty years. Peter Schein has had a 30 year career in Silicon Valley in corporate development and business development. They are a father-son team with a powerful message for you and me.

Please share with others.

Highlights

  • 4:30 It’s about the quality of the team, not you
  • 17:00 Getting curious about the person behind the role
  • 27:00 Opening the door to more than transactional relationships
  • 36:00 Using check-ins and check-outs to improve group meetings
  • 50:00 Bringing the water cooler conversation into the meeting itself
  • 57:00 When relationships are asymmetrical
  • 1:03:00 When company executives get threatened by genuine relating

Listen to the Podcast

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Explore Additional Resources

  • Organizational Culture And Leadership Institute
  • Humble Leadership by Ed Schein and Peter Schein

 

Filed Under: Adult development, Complexity, Deliberate practice, Podcast

Episode 97: Spiral Dynamics With Jon Freeman

Episode 97: Spiral Dynamics With Jon Freeman

by amiel · Feb 20, 2019

Spiral Dynamics

Waiting four years to discuss Spiral Dynamics on my podcast is like waiting that long on a show about desserts before bringing up chocolate.

Yes, Cindy Wigglesworth used Spiral Dynamics to help us make sense of the 2016 U.S. Presidential election, but this week is our first in-depth exploration.

And I’m excited to share it.

Spiral Dynamics is my go-to framework for understanding politics, global events, cultural evolution, and the many big challenges we face as a people and planet. It also explains what happens inside of large organizations, a place where I do most of my coaching and consulting. Whether the topic is global climate change, right wing nationalism, competing economic theories, or race and culture, Spiral Dynamics gives me a way to understand the core worldviews that animate everyday conversations.

That’s why Spiral Dynamics is called the “master code” or code of all codes.

To illuminate this framework, I spoke with Jon Freeman, who, after a long business career, discovered Spiral Dynamics and became one of its leading teachers.

Highlights

  • 9:30 Small bands roaming the savannah to warlord gangs to rule-bound towns—and beyond
  • 14:30 The worldviews dominant within big companies and organizations
  • 25:30 Why you want all worldviews present in organizations
  • 31:00 Reinterpreting the 2008 financial crisis through the Spiral
  • 39:00 The dangers of ignoring the virtues of Blue rules
  • 50:00 Why the U.S. underestimated China
  • 56:30 Humanity prepares for a momentous leap—the shift to second tier
  • 1:03:00 Reinventing Blue order in big corporations
  • 1:08:00 The rise of mafia enterprises and right wing nationalism
  • 1:15:00 Brexit, immigration, and complexity
  • 1:19:00 Climate change, clean tech, and Spiral Wizards in a time of catastrophe

Listen to the Podcast

http://traffic.libsyn.com/amielhandelsman/TAS_097_Jon_Freeman.mp3

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Overview of Spiral Dynamics

Explore Additional Resources

  • Jon Freeman’s web site, Spiral Futures
  • Jon’s upcoming workshop in London
  • Free webinars introducing Spiral Dynamics
  • Future Considerations, a consultancy through which Jon does consulting
  • My podcast interview with Teresa Woodland about China, leadership, and cross-cultural complexity

 

Filed Under: Adult development, Complexity, Conflict, Deliberate practice, Emotions, Podcast, Power and politics, Spiral Dynamics, Sustainability and clean tech

Episode 95: The Clean Tech Edge With Ron Pernick

Episode 95: The Clean Tech Edge With Ron Pernick

by amiel · Feb 12, 2019

clean tech edge

The story of clean technology is invigorating. The story of global climate change is sobering. What quality of mind and what forms of deliberate practice are needed to hold both stories in place simultaneously—and remain mostly sane?

I think about this question when I read about extreme temperatures, massive flooding, and drought…and then get in my all electric Nissan Leaf that is powered by PV solar panels on the roof of our home and drive by one of Portland’s many LEED Platinum green buildings.

It is exciting to witness the signs of technological progress yet frightening to experience the early days of what could be climate catastrophe.

Things are getting better and things are getting worse.

To make sense of this paradox, I’ve scheduled a series of interviews with thought leaders in sustainable enterprise, global climate change, and clean technology.

To launch the series, I speak this week with the person arguably most responsible for defining the contours of the clean technology economy, Ron Pernick, cofounder of Clean Edge and coauthor of Clean Tech Revolution and Clean Tech Nation.

Intrigued?

Join us for this conversation, and let me know what you think.

Highlights

  • 8:30 Diplomats discard the term “clean tech,” and Ron picks it up
  • 13:00 Ron creates the first clean tech stock index, and Nasdaq wants in
  • 26:00 Why Portland ranked high on the metro index of clean tech
  • 31:00 All electric SUVs are coming soon, and why it’s taken a while
  • 37:00 Clean tech needs to be better than what it is displacing
  • 48:00 The political landscape around clean tech
  • 1:00:00 Making sense of the 2018 IPCC report on climate change

Listen to the Podcast

http://traffic.libsyn.com/amielhandelsman/TAS_095_Ron_Pernick.mp3

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Subscribe: Apple Podcasts | RSS

Explore Additional Resources

  • Clean Edge
  • Ron’s books, The Clean Tech Revolution and Clean Tech Nation
  • The Nasdaq Clean Energy Green Energy Index (CELS)
  • “Global Warming of 1.5 degrees C,” the October 2018 report of the Intergovernmental Panel on Climate Change (IPCC)

 

Filed Under: Complexity, Podcast, Sustainability and clean tech Tagged With: clean tech

Unlocking Leadership Mindtraps With Jennifer Garvey Berger (Episode 93)

Unlocking Leadership Mindtraps With Jennifer Garvey Berger (Episode 93)

by amiel · Jan 21, 2019

Unlocking leadership mindtraps. Up for it?

I am.

This week I’m excited to share another mind-stretching conversation with adult development expert Jennifer Garvey Berger.

We discuss her new, shorter, faster, and easier book Unlocking Leadership Mindtraps: How To Thrive In Complexity. Once again, Jennifer helps me unpack, unlock and uncover some of the biggest questions in the field of leadership development. Our intent, as always, is to find simplicity on the other side of complexity, a.k.a. grow a little bit today so we can grow even a little bit more tomorrow.

My favorite part is our discussion of what Jennifer calls “simple stories,” something I’ve been thinking about a lot lately, particularly in the context of global climate change. (No, snow and cold temperatures don’t mean the overall temperature of the planet isn’t increasing. Yes, it makes a devilishly simple story. No, people who swear by this story are not bad people. Yes, you can learn to see them as heroes in their own story. No, your doing this won’t magically reduce carbon emissions. Yes, it’s still a healthy act for you and the rest of us. But I digress…)

Join me for this invigorating conversation.

Highlights

  • 8:00 Jennifer gets asked, “How can I do this faster?”
  • 12:00 The five most dangerous and most escapable mindtraps
  • 17:00 “This is who I am. Don’t mess with me.”
  • 20:30 A simple story about Brexit involving bananas
  • 29:00 We soothe ourselves by knowing the odds
  • 34:00 Ask “How is this person [I’m aggravated by] a hero?”
  • 41:30 Jennifer plays a game with clients: let’s create three simple stories
  • 52:30 Simple stories Jennifer has told herself about her experiences with her kids
  • 1:02:00 Mindtraps in the transition from socialized mind to self-authored mind
  • 1:08:00 Simple stories about the amazing leader who must have been born that way

Listen to the Podcast

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Explore Additional Resources

  • Jennifer Garvey Berger and Cultivating Leadership
  • Jennifer’s new book, Unlocking Leadership Mindtraps: How To Thrive In Complexity
  • My previous interviews with Jennifer about her books Changing On The Job and Simple Habits for Complex Times

 

Filed Under: Adult development, Complexity, Parenting, Podcast, Relationships

Episode 91: Agile Leadership With Jonathan Reams

Episode 91: Agile Leadership With Jonathan Reams

by amiel · Jan 8, 2019

Agile Leadership.

The word “agility” has many meanings. As kids, we prided ourselves on being physically agile at sports–or disappointed by our lack of agility. In software, agile is a methodology and set of principles for producing products and engaging teams. What about in leadership?

This week’s guest, Jonathan Reams, joins me to explore agile leadership.

Over 15 years ago, Jonathan and I met when matched together to organize “integral gatherings” in San Francisco involving several hundred people. He soon moved east to Norway, and I moved north to Portland. His move was much farther!

Jonathan once drove a dump truck. Now he teaches at the Norwegian University of Science and Technology, edits the online journal, Integral Review (which I’ve read for years), and is co-founder of the European Center for Leadership Practice. I’m not sure whether his first career or his current one require more agility, but clearly the forms of agility are very different.

What is agile leadership? How can we use Ken Wilber’s four quadrants, developmental stages, and the Goldilocks Zone to understand it? How is elegantly simple different from simplistic? What happens when great cognitive agility causes harm?

Please share with friends and let me know what you think.

Highlights

As the saying goes, “this space intentionally left blank.”

This week. As an experiment.

Do you wish this included time-stamped topics? Then shoot me an email at amiel@amielhandelsman.com and tell me why. I love feedback!

Listen to the Podcast

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Explore Additional Resources

  • Jonathan’s online space–writings, videos, consulting, etc.
  • Chris Argyris’s Ladder of Inference
  • Arbinger Institute, publisher of Leadership and Self-Deception

 

Filed Under: Adult development, Complexity, Deliberate practice, Leadership development, Marriage, Podcast

Episode 86: Protecting Liberal Democracy & Living Virtuously With Theo Horesh

Episode 86: Protecting Liberal Democracy & Living Virtuously With Theo Horesh

by amiel · Nov 13, 2018

protecting liberal democracy

Protecting liberal democracy from fascism isn’t just important to the world, however imperfect, that we take for granted. It’s also a path to the virtuous life.

I’ve had this intuition for some time. But sometimes it helps to have another person with clear thinking to shape that intuition into a framework for making sense of the world. That’s why I reached out to Theo Horesh, this week’s guest on the podcast.

A seasoned entrepreneur, writer and author, Theo bring lucidity to any conversation he is in. Whether the topic is personal growth, spirituality, politics, or the state of the world, Theo is a fountain of wisdom and moral clarity.

As I discussed in last week’s episode, this podcast is entering brave new waters. Nearly every podcast about organizational leadership and personal development avoids politics like the plague. That’s certainly their prerogative. I’m making a different choice for two reasons.

First, I know how many of you are, like me, struggling to make sense of our political life and the world in which we live. The perspectives and stories we explore will light a candle where now there is darkness.

Second, I think that the life we take for granted in the developed West is up for grabs. The health of your company or college or not-for-profit depends on a form of government known as liberal democracy. It depends on protecting liberal democracy. The freedoms you and I have to make life choices, pick jobs and careers, choose partners, and speak freely in public exist because we live in liberal democracies.

Protecting liberal democracy is important because they are relatively new and uncommon. They didn’t exist in the Garden of Eden, hunter-and-gather societies, agriculture-based civilizations, or even most of the early industrialized world. They are a new invention. We take them for granted, but they are precious, and they can go away.

Theo Horesh has thought deeply about this. How is liberal democracy different from fascism, dictatorship and autocracy? How is it that the most classic and deadly example of a fascist government took root in what was then the world’s most advanced society, 1930’s Germany? What signs do we see of something similar happening today in the United States and parts of Europe? Why do so many of us still have our heads in the sand while, at the same time, so many others believe we’re already practically fascist, so what’s the point anyhow? Why does choosing the virtuous life—one that inevitably must involve politics—make sense no matter what happens in the future? How can we protect liberal democracy?

In this conversation, I invite Theo to help me wrestle with these questions and many more.

As I said, we’re breaking new ground into edgier topics. I this hope feels to you like we are breaking bread together. The most troubling and perplexing political questions can coexist with rigorous and respectful conversation. Indeed, why would we want it any other way?

As always, when you share with friends, we all win.

Highlights

  • 9:30 What is fascism?
  • 20:30 Germany before Nazi rule was the most advanced society in the world
  • 26:30 Fascism is not at all conservative
  • 35:30 We have a fascist President and movement but not a fascist government
  • 53:30 The benefits of living a virtuous life
  • 58:30 Why many on the Left felt glee about Trump’s election
  • 63:30 The importance of conserving democratic institutions
  • 1:08:30 The extraordinary freedoms we take for granted

Listen to the Podcast

http://traffic.libsyn.com/amielhandelsman/TAS_086_Theo_Horesh.mp3

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Subscribe: Apple Podcasts | RSS

Explore Additional Resources

  • The Holocausts We All Deny: Collective Trauma in the World Today by Theo Horesh
  • Convergence: The Globalization of Mind by Theo Horesh

 

Filed Under: Adult development, Complexity, Emotions, Engagement, Podcast, Power and politics

Prevent Your Achilles’ Heel From Becoming Achilles’ Hell

Prevent Your Achilles’ Heel From Becoming Achilles’ Hell

by amiel · Oct 23, 2018

Achilles Heel

Your Achilles’ Heel can guide you on a path to Achilles’ Hell. Or, you can master it and become a better leader, partner, parent, and friend. Let me explain how this works.

If you’re human, you have flaws. And there is probably one big one that can screw up your career or, at the very least, limit your potential for great leadership and/or big promotions. We call this the Achilles’ Heel in homage to a mythical Greek warrior who was invulnerable in battle except for his foot. I describe the Achilles’ Heel as a set of habits wired into your brain and body that limits your repertoire of leadership behaviors. In other words, it constrains your degrees of freedom.

Fortunately, the latest neuroscience teaches us that these habits can be rewired even well into adulthood. The leaders I work with accomplish this through deliberate practice and rigorous self-observation. This takes courage and focus, but the result is greater energy to respond to complex decisions and challenges.

How would you describe your Achilles’ Heel?

Here’s my hunch: you have a very good idea of the behaviors that get you into trouble. One or two dozen performance reviews have taught you that. But do you know what is behind these behaviors? Wouldn’t it be nice to have a better understanding of the thought patterns and habitual emotional reactions that produce these behaviors so you can nip those habits in the bud?

No, not really, Amiel. That sounds unpleasant. Pass the beer nuts.

Let’s assume you’re willing to muster the courage to delve into these inner experiences. Let’s say you are up for honing in on what makes you tick—and that you might actually appreciate what you get out of this. How might you learn about your Achilles Heel, and what would you do with the new understanding?

A Brief History of the Achilles’ Heel

Before we go there, I’d like to provide a very brief history of the Achilles’ Heel concept in leadership. In the late 70s and early 80s, researchers at the Center for Creative Leadership (CCL) identified a set of leadership derailers. If you’re a train speeding down a track (rather than a Greek warrior entering battle), these are the factors that can throw you off track. It was wonderful research, and it had several significant upshots for organizations.

  • Take the time to identify leaders’ derailers. Then do something about them. At that point in time, leadership derailers generally weren’t on organizations’ radar. First, because the concept hadn’t been invented and, second, because in the United States companies had experienced a remarkable period of growth without significant global competition since World War II. I don’t think it’s a coincidence that the CCL study happened shortly after the United States stopped being the only economic game in town
  • Go beyond the simple reward strategy of promoting managers up the chain. To teach managers the lessons they needed to lead on a larger level, CCL suggested employing lateral moves. For example, if you have an operations manager with solid results and great potential who is lousy at listening to others, put them in a customer service management role where the job itself forces them to practice listening.

As robust and practical as the CCL’s research was, it had far less impact on managerial practice than the researchers had hoped. The happened for two reasons:

The rise of competencies

The notion that leaders have a single big potential derailer was trounced in the marketplace by the concept of competencies. When your organization asks you to do a 360, the result is a report that lists anywhere from 15 to 100 different competencies. A bunch are strengths. A bunch are weaknesses (or “development areas” or “opportunity areas”). This is all fine and good, but the sheer number of items detracts from the focus on a single Achilles’ Heel. When I work with leaders who have received a 360, my first task is to help them find the signal in the midst of all this noise.

The strengths-based approach

The other competition to the notion of Achilles’ Heel is the growth of the strengths-based school of leadership development. If you’ve taken the StrengthsFinder instrument, you’ve been part of this school. Personally, I can’t imagine coaching leaders without an understanding of their strengths. And I would agree that leveraging your strengths is a wonderful way to develop. Where the strengths-based school goes overboard, in my opinion, is in its insistence that people always develop best in their area of greatest strength. This may be true for many first-line employees, but it is not for managers. Here’s why: the complexity and pressure of their roles—coupled with their wide span of people they affect—is incompatible with an unattended Achilles’ Heel. High performers get hurt and leave. Or stick around but lose passion for work. Low performers retaliate or find new justification for working below standards. And the leaders’ own career can suffer.  So my take—grounded in research and my own experience—is that leaders develop best in both their area of greatest strength and their Achilles’ Heel. (Quick aside: for strengths, my favorite instruments are StrengthsFinder 2.0, created by the Gallup Organization, and the VIA Survey of Character Strengths. The latter is available for free by registering on the University of Pennsylvania’s Authentic Happiness web site. There are also many excellent books on this topic like Now, Discover Your Strengths, Strengths-Based Leadership, and Go Put Your Strengths to Work.)

Identify Your Achilles’ Heel

The Enneagram

As for identifying your Achilles’ Heel, there are a number of instruments and tools you can use. My favorite is one with an unusual name: the Enneagram. It’s a model of nine personality types. Each type describes a deep and fundamental pattern of making sense of experience that drives what you pay attention to and what you ignore. Remember the listening filters from the last chapter? Each listening filter is an expression of a particular personality type. As we’ve seen, if you’re not attentive to it, it can get you into all sorts of trouble. That’s one reason I joke that the Enneagram describes nine potential paths to Achilles’ Hell. Fortunately, the Enneagram also shows the nine roads to great leadership precisely by helping you get free from the constraints of your Achilles’ Heel. Rather than putting you in a box, it shows you the box you put yourself in every day—and how to escape it.

The nine Enneagram types are known as The Perfectionist, The Helper, The Achiever, The Individualist, The Investigator, The Loyal Skeptic, The Enthusiast, The Challenger, and the Peacemaker. My favorite books about this topic, Personality Types and The Wisdom of the Enneagram, both by Don Riso and Russ Hudson, describe how each type has Unhealthy, Average, and Healthy manifestations. In other words, just identifying your type doesn’t tell you immediately “how you are.” You also need to assess your relative level of health within that type.

Most leaders, most organizations, and most families operate at an Average level of health. This means there is a lot of room for growth. To give you a taste of how this works, here are quick-and-dirty summaries of three different Enneagram types that I’ve lifted from Personality Types.

  • Type One: The Reformer. The key motivation is to be right, have integrity, and be consistent with their ideals. At the highest level of Health they “become extraordinarily wise and discerning…Humane, inspiring, and hopeful. [At an Average level,] dissatisfied with reality, they become high-minded idealists, feeling that it is up to them to improve everything…They point out how things ‘ought’ to be…Become orderly and well-organized but impersonal, rigid, emotionally constricted…highly critical both of self and others… [At an Unhealthy level they] make very severe judgments of others, while rationalizing their own actions… [They are] condemnatory, punitive and cruel in order to rid themselves of whatever they believe is disturbing them.”
  • Type Six: The Loyal Skeptic. The key motivation is to have safety and security. At the highest level of Health they “become self-affirming, trusting of self and others [which] leads to true courage, positive thinking, leadership, and rich self-expression… [At an Average level they] start investing their time and energy into whatever they believe will be safe and stable…Constantly vigilant, anticipating problems… [They have s]trong self-doubt as well as suspicion about others’ motives… [At an Unhealthy level they] become clingingly dependent and self-disparaging with acute inferiority feelings…Feeling persecuted, that others are ‘out to get them,’ they lash out and act irrationally, bringing about what they fear.”
  • Type Nine: The Peacemaker. The key motivation is to have serenity and peace of mind. At a Healthy level they are “optimistic, reassuring, supportive: have a healing and calming influence—harmonizing groups, bringing people together. A good mediator, synthesizer, and communicator… [At an Average level they] become self-effacing and agreeable, accommodating themselves, idealizing others and ‘going along’ with things to avoid conflict…Become passive, disengaged, unreflective, and inattentive… [They p]ractice wishful thinking and wait for magical solutions… [At an Unhealthy level they] do not want to deal with problems: become depressed and listless, dissociating self from all conflicts. Neglectful and dangerously irresponsible.”

I trust you won’t try to identify your type from these brief descriptions. That requires more thorough exploration. Instead, I invite you to notice the wide variation in motivation between just these three types. They are very different!

That’s the great thing about pinpointing what makes you tick: it suggests very specific practices for becoming a healthier version of your personality type and therefore increasing your odds of practicing great leadership.

Hogan

Another useful tool for working with your Achilles’ Hell is the Hogan Development Inventory (Hogan) which identifies “the dark side of personality—qualities that emerge in times of increased strain and can disrupt relationships, damage reputations, and derail peoples’ chances of success.” Hogan measures personality along 11 scales like Excitable, Skeptical, Leisurely, and Colorful. I don’t use Hogan because it gives leaders an enormous—and, in my opinion, overwhelming—amount of data. It’s also expensive for clients. However, many trusted colleagues of mine use it regularly. What I appreciate about Hogan is that it consciously builds upon the Center for Creative Leadership’s pioneering research on derailment by making the derailers identifiable.

Heal Your Achilles’ Heel

What do you do after you’ve honed in on your Achilles Heel? Both the Enneagram and Hogan provide a wealth of answers. Here are my suggestions:

  1. Learn your unique path to Achilles’ Hell. As you consider each outer practice of great leadership, ask yourself, “How might my Achilles’ Heel get in the way of successfully taking on this practice?” For example, as someone who identifies with Type Six (The Loyal Skeptic) on the Enneagram, I find that my pattern of seeing what could go wrong puts me at risk of the following: putting a damper on conversations for possibility by pointing out risks, turning against others when I fear I cannot trust them, getting stuck in complaints, taking my assessments to be the truth, assuming some relationships will never improve, only telling stories that confirm a pessimistic view of the future, getting distracted from listening by worst-case scenario thoughts, and asking mediocre questions because I’m afraid the great ones will blow people away
  2. Observe. Observe your Achilles’ heel in action. What triggers it? How does it operate? To make this practical, pick one meeting or event each day to observe yourself. Mark it on your calendar. When you step into the room or pick up the phone or look at the monitor, start paying attention to yourself. When are you heading in the direction of Achilles’ Hell. What are you doing or saying at this moment? After the meeting or event is over—or at the end of the day—jot down your observations in a journal. At the end of the week, look back at your journal entries. How many different paths to Achilles Hell have you taken? By getting to know these paths inside and out, you can recognize them next week and self-correct.
  3. Practice. Take on new inner practices that elevate you to the healthier levels of your personality type (in the case of the Enneagram). For me, a Type Six, this includes what Martin Seligman calls universalizing the positive and particularizing the negative. When something positive happens, like 4,000 people listen to one of my podcast episodes, I have two options. Option A is to particularize the positive by telling myself, “I got lucky” or “That was an easy audience.” Option B is to universalize the positive by thinking to myself, “I’m a good interviewer.”  Universalizing the positive reinforces my sense of competence and confidence and therefore erodes negative thinking. A similar principle applies when something negative happens. Let’s say I trip on a flight of stairs, something I used to do a lot in high school and recently did at home (I’m fine). Option A is to universalize the negative by calling myself “clumsy.” Option B is to particularize the negative by thinking, “oops, slipped, no biggie.” Particularizing the negative reinforces my resilience and builds a sense of myself as a capable person.

As my podcast guest Sean LeClaire says, “You are not the water you swim in, only the water you drink.”

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Filed Under: Adult development, Complexity, Deliberate practice, Emotions, Engagement, Enneagram, Mindfulness, Strengths

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