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Trust

Women leaders’ double bind in one graph

Women leaders’ double bind in one graph

by amiel · Apr 8, 2020

Hi Friends,

Here’s something I sketched a while back. It’s based on stories I heard from clients and interviews from the podcast.

  • What this says: women leaders who thrive walk a fine line between being too assertive and not assertive enough. Men typically have more leeway.
  • What this is: an orienting generalization. It offers a valuable insight but doesn’t intend to apply to every person and situation.
  • What this isn’t: an indictment of men…or women…or coaches, who are supposed to help make all of this better!
  • What’s amazing: how many women leaders navigate this terrain with finesse
  • What’s missing: unconscious bias, leadership styles, levels of leadership maturity, women-run organizations, women’s shadows, and 99 other dimensions of our complex reality

What do you make of this?

Cheerfully real,
Amiel Handelsman

P.S. Did someone forward this issue to you? I’d love to have you join us by signing up here.

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Filed Under: Trust, Women's leadership

Five keys to influencing up (Feb 19, 2020 issue)

by amiel · Feb 19, 2020

Hi Friends,

More mid-week actionable insights! Let me know what you think by hitting Reply.

Five keys to influencing up

Want to shape how a senior executive sees you? Here are five keys:

  1. Discover how she sees you today.  What’s her current take on you? What’s behind this assessment?
  2. Before influencing, let yourself be influenced. Bob Dunham taught me this. What is this person trying to achieve? What social needs—like status or autonomy—need to be filled for her nervous system to grant you an opening?
  3. Learn through observation. People will teach you 80 percent of what you need to learn about them without any effort on your part. All you have to do is observe.
  4. Make powerful offers. Rather than waiting for direction, design an offer that benefits the organization. Frame it around the executive’s interests. If she accepts your offer, you’ve created a shared future.
  5. Prepare extra for meetings with her. Rehearse the conversation with a coach or trusted colleague. Block out 30 minutes before to get grounded, centered and present.

Knock your next difficult conversation out of the park

Maybe you don’t want to design forty difficult conversations a year like I do. But if you could choose one difficult conversation to knock out of the park, what would it be?

What’s up with the podcast?

It’s gestating. Under design. When it’s back, you’ll see a new name, new format, and even more actionable focus.

Use recovery periods to stay in the Zone

Many leaders think that taking breaks indicates a defect. You’re weak, timid, or don’t care enough.

I disagree. To give your best for sustained periods and reduce mistakes, recovery periods are essential. Your brain needs them to learn. Your body needs them to stay focused and grounded. And guess what? Your colleagues need you to take them, because you’re a wiser and kinder person when you do.

This isn’t complicated. After fully engaging for 90 minutes, take a 5-minute break. Go for a short walk. Drink a glass of water. Wash your face. Stretch. Sprint. Use a meditation app like Headspace or Calm. Whatever it takes for you to renew. Then fully engage for another 90 minutes. Then, you guessed it: another 5-minute break.

As in sports, it’s hard work, then release. Stress, then recovery. Just do it, then just rest it.

Cheerfully real,
Amiel Handelsman

P.S. Did someone forward this issue to you? I’d love to have you join us by signing up here.

Sharing

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Filed Under: Bosses, Physical energy, Podcast, Power and politics, Trust

Four ways to ask for a promotion with vastly different results

Four ways to ask for a promotion with vastly different results

by amiel · Jul 18, 2019

Ask for a promotion if you aren’t offered one

You don’t ask for a promotion because you want your boss to offer it to you. Getting offered a promotion feels great. She does the hard thinking. You don’t have to go to her, because she comes to you. And you are now in the driver’s seat. No wonder so many people wait for this to happen.

But waiting requires patience, and who in our world has time for patience? (You know I’m joking, right?). Plus your boss may never make the offer. She may not know you want a promotion. Or she thinks the perfect time for it is next year, after you’ve completed that massive project everyone is talking about. Or she has 99 other things on her mind, including things you’ve asked her for. Plus, she is the kind of person who asks for what she wants. You haven’t asked for a promotion, so you must not really want it.

That brings us to the second method for getting a promotion: asking for it. I call this a request.

Not all requests are created equal. Some are likely to get you what you want. Others will give you things you don’t want and never expected. Occasionally this will turn out in a good way. More often, as my late grandmother would say, not so much!

The illustration above shows four very different results of asking for a promotion. I’ll walk you through them in a moment. But first, we need to introduce an equation that will make your life better.

Remember this equation when you ask for a promotion

Your goal isn’t to ask for a promotion, but to get one. You want a promise. And a request can be many things, but one thing it is not is a promise. That requires something more. Which leads us to our equation:

Request + Acceptance = Promise

This isn’t calculus, but the math matters. To get a promise of a promotion, asking isn’t enough. You need your boss to accept the request. She needs to say Yes.

I can hear you saying, “This is so simple.” It is.

I can imagine you thinking, “Amiel, you are insulting my intelligence.” I am.

And I know what you want to remind me. That a lot more than Yes can happen between the request for promotion and the promise. There can be negotiation, clarifying questions, long pauses to think, counteroffers, checking in with other stakeholders, and various power moves like the single raised eyebrow, which is hard to do but brutally effective.

But here’s the thing. Every single day, smart and savvy people forget this equation—or act as though it doesn’t exist. Either they fail to make the request or they forget to create a request that their boss can accept.

So, the first thing is to make the request—to ask for a promotion. You have to speak. Second, you need to make an effective request. You could be introverted or extraverted. You could be soft-spoken or carry an oomph in your voice. In every case, it helps to speak clearly. This means being two things:

  1. Clear about what kind of promotion you want
  2. Specific about when you want it

I call these the What and the When.

We all know there is much more to asking for a promotion than the What and the When. There is thinking carefully about what work you actually want to do and what title you want to carry, assessing your capacity, framing the request (the Why), timing it (when your boss is in good spirits), identifying your BATNA (best alternative to a negotiated agreement), considering who else will be impacted if you’re successful, and preparing for the conversation. It’s far more complex than what and when.

However, I’ve been consulting since 1993, and consultants are required to use four-quadrant diagrams. So, for, now we’ll stick with two variables: the What and the When.

Three ineffective ways to ask for a promotion

The illustration above shows the four possible scenarios that can result when you ask for a promotion. Three of these you generally want to avoid:

  • If you’re unclear about what you want, yet specific about when you want it (e.g. “I’d like to take on a larger scope”), then you get more responsibility and headache but with the same title and no more pay. Yuck.
  • If you’re clear about what you want, yet vague about when you want it, then you stay in the same position until the day you either retire or die. Important side note: some people want this to be the same day, but I recommend against that. Die or retire, but for heaven’s sake, don’t do them at the same time.
  • If you’re unclear about what you want and vague about when you want it, your boss gets frustrated with your entire personality and sends you to assertiveness training. Which is fine, except if the instructor doesn’t teach you the importance of What and When. If this happens, the next time you ask for a promotion, you’ll utter the same confusing nonsense but with a clear, rich, powerful voice.

Want a bigger, better job? Ask for a promotion like this

By now you’ve mastered the math of the promotion—or at least peeked at the above illustration—so the fourth scenario is easy.

You are clear about what you want and specific about when you want it.

Plus you’re boss has the desire, status, and budget to do her part.

The result? You get promoted to a bigger, better job.

This is what you want. This is what you longed for. So, yes, if you want to send me a Thank You note, I will read it and smile.

There is one caveat to all this: I can’t guarantee that getting the promotion will make you any happier. You might hate the new job. You might distrust the new boss. You might feel overwhelmed by all the new money you’re making (OK, probably not this, unless it’s a lot of money). But my diagram doesn’t include the word “happy,” so for now, we’ll assume that this concept doesn’t exist.

How you ask for a promotion is relevant to everything you want in life

Things happen in the world when people make commitments to each other. When they make promises.

So if you want people to promise you things that you want, remember these points:

  • A promise starts with either a request or an offer. If there’s no request or offer, there’s no promise—and you don’t get what you want.
  • If nobody is offering you what you want, consider what request you could make (and to whom—which is a topic for another day)
  • Your request doesn’t automatically lead to a promise. The other person needs to say Yes.
  • The other person is more likely to say Yes if your request is effective.
  • An effective request includes, among other elements, a clear What and specific When

What request—for a promotion or anything else—will you be making today?

Filed Under: Accountability, Bosses, Careers, Engagement, Promises, Trust

Episode 89: GTD And Promise-Based Management With Michael Dolan

by amiel · Dec 18, 2018

In this week’s episode, Michael Dolan and I show you how to bring about the results you want in life by combining two powerful action frameworks: Getting Things Done (GTD) and promise-based management.

GTD, also known as workflow coaching, helps you manage agreements with yourself. David Allen, my guest on episode 13, outlined this model in his mega bestselling book, Getting Things Done. Michael has been bringing this approach to executives and senior professionals for many years.

Promise-based management helps you manage commitments with others. I heard about it 20 years ago, gave my first talk about it in 2003, and enjoy introducing it to clients. It has been one of the principal themes of this podcast. Many of you heard the integral mashup I did on this topic several months ago.

The question Michael and I explore today is this: what happens when you integrate both frameworks into your day-to-day work life? What becomes possible when you become adept at managing agreements with yourself using GTD and skilled at managing commitments with others using promise-based management?

Neither of us promises you will become superhuman or super-happy.

Then again, nor do we claim these are out of reach!

But seriously, I enjoyed rolling up my sleeves with Michael. Join us as we dig in below the level of concepts to explore specific behaviors you can start practicing today when you combine these powerful frameworks.

Highlights

  • 12:00 How can promises from a 1-on-1 meeting end up in your inbox?
  • 18:00 Processing items at your desk when you’re confused about who promised what
  • 24:00 It’s easier to process (“What is this?”) when you’ve already discussed this with others
  • 30:00 Check your “delegated project” list at the end of a meeting
  • 37:00 Asking the other person to promise to bring up a topic in three months
  • 41:00 You saying “no” to me could help me renegotiate agreements with myself!
  • 47:00 You thought they were going to produce a brochure. They thought they agreed to get it approved.
  • 52:00 What if you don’t trust others to manage their promises?
  • 59:00 Why Michael is in awe of the volume of work his clients manage

Listen to the Podcast

http://traffic.libsyn.com/amielhandelsman/TAS_089_Michael_Dolan.mp3

Podcast: Play in new window | Download | Embed

Subscribe: Apple Podcasts | RSS

Explore Additional Resources

  • Michael Dolan and Truly Productive Leadership
  • A Summary of Workflow Coaching
  • My interview with Elizabeth Doty on making only promises you can keep

Filed Under: Accountability, Bosses, Deliberate practice, Getting Things Done, Podcast, Promises, Relationships, Trust

Episode 84: Kavanaugh/Ford From Seven Angles [The Amiel Show]

Episode 84: Kavanaugh/Ford From Seven Angles [The Amiel Show]

by amiel · Oct 3, 2018

This week I look at the Kavanaugh/Ford hearings and the conversations about it from seven different perspectives. You will quickly discover how deeply immersed (OK, obsessed) I’ve been the past couple of weeks, how closely I’ve followed both the minute facts and the larger political and cultural story, and, at times, how emotionally involved I’ve become. Here, we fly the Amiel Show airplane up to 30,000 feet and observe—sometimes calmly and sometimes with great passion—the events of the past two weeks, what they mean, and how we can grow ourselves through this complex and challenging experience.

Highlights

  1. Should the Senate confirm Kavanaugh or not?
  2. What actually happened? Why do lies about blacking out matter? (23:00)
  3. Women’s voices and how men discredit then (34:30)
  4. Framing the political debate—right wing narratives, the straw man argument, and intentional polarization into tribes (53:00)
  5. Flake’s fuzzy request for an FBI investigation—there was no promise (1:17:00)
  6. Bro Codes—old and new (1:28:00)
  7. Parenting boys and girls in this era toward healthy development (1:49:00)

Listen to the Podcast

http://traffic.libsyn.com/amielhandelsman/TAS_084_Kavanaugh_Ford.mp3

Podcast: Play in new window | Download | Embed

Subscribe: Apple Podcasts | RSS

Explore Additional Resources

  • “Being A Good Guy And Breaking with the Bro Code”—episode 60 with Janet Crawford
  • You Tube excerpt of interview with Elizabeth Debold

 

Filed Under: Adult development, Complexity, Emotions, Friendship, Government, Integrity, Men's leadership, Parenting, Podcast, Power and politics, Promises, Trust

Episode 79: Integral Mashup On Managing Promises [The Amiel Show]

by amiel · Jun 26, 2018

Introducing… the first integral mashup on managing promises.

I’ve pulled short audio clips from five past interviews and added my own commentary—all on the topic of how we get things done in life through conversation.

This is my favorite topic in leadership development, particularly when meshed with other valuable frames, like the idea that we are all in over our heads in complexity, so why not grow a little bit?

Joining us on this journey are Bob Dunham, Lisa Marshall, Chris Chittenden, Elizabeth Doty, and Susanne Cook-Greuter.

All together in one place for the first time…sort of!

This episode is an experiment. It was both fun and challenging to unpack different guests’ ideas and then place them in a slightly larger context. This stretched my brain!

I’d love your help. Please shoot me a 1-2 line email and let me know what you think.

  • What worked for you?
  • What was missing?
  • Any topics you suggest for future Integral Mashups? Looking at the podcast archives gives me ideas…

Listen to the Podcast

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Explore Additional Resources

  • Episode 7: Bob Dunham On Reliable Promises And Listening For Commitment
  • Episode 42: Lisa Marshall On Exiting, Firing, and Burnout Nation
  • Episode 50: Chris Chittenden on Real Accountability
  • Episode 39: Elizabeth Doty On Making Only Promises You Can Keep
  • Episode 36: Susanne Cook-Greuter On Leadership Maturity, Part 1
  • “Make Life Bigger Than ‘Yes’ Versus ‘No’—my blog post

New to Podcasts?

Get started here

Subscribe to the Show on iTunes (It’s Easy!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Amiel Show”
  3. If you get a screen without a Subscribe button (a screen that looks like this), click on the show logo in the lower left corner
  4. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (It’s Also Easy!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Amiel Show”
  3. If you get a screen without “Ratings and Reviews” (a screen that looks like this), click on the show logo in the lower left corner
  4. Click on “Ratings and Reviews”
  5. Give it a rating. Bonus for a review

 

Filed Under: Accountability, Adult development, Bosses, Complexity, Deliberate practice, Podcast, Promises, Relationships, Trust

Episode 67: Lies, Authority, And Assessments With Chris Chittenden [The Amiel Show]

by amiel · May 15, 2017

How is a lie different from an ungrounded assessment, and why does this matter in leadership? Where does a leader’s authority come from? What happens when you provide a well-grounded assessment that doesn’t matter to anyone listening?

I have a hunch that your answers to these questions will help you understand the peculiar and disturbing state of politics in the United States today.

This week on the podcast, Chris Chittenden joins me to make sense of these questions. Chris and I previously spoke about real accountability. This time, he helps me use his powerful ontological lens to understand the age of Trump and simultaneously provide clarity about leadership in organizations.

Highlights

  • 12:00 It’s easy to mix up assertions and assessments. Don’t do it!
  • 17:00 Assessments help us see what’s good or bad for us
  • 20:00 Five steps to grounding an assessment
  • 30:00 Obamacare, shifting standards, and the meaning of words
  • 43:00 Certainty, autonomy and the fall of empires
  • 50:00 The President’s conditional promises
  • 1:00:00 Who actually gives the President authority?
  • 1:05:00 The role of “fake news” in shaping assertions and assessments
  • 1:25:00 When a country’s executive function has a damaged prefrontal cortex

Listen to the Podcast

Download l Listen in new window

Explore Additional Resources

  • Talking About, the home of Chris’s coaching and ontological study
  • Thinking Fast And Slow by Daniel Kahneman
  • David Rock’s SCARF model
  • Jim Fallows’s article about Trump’s credibility crisis and trust
  • Video of “America As Empire,” speech by Jim Garrison

New to Podcasts?

Get started here

Subscribe to the Show on iTunes (It’s Easy!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Amiel Show”
  3. If you get a screen without a Subscribe button (a screen that looks like this), click on the show logo in the lower left corner
  4. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (It’s Also Easy!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Amiel Show”
  3. If you get a screen without “Ratings and Reviews” (a screen that looks like this), click on the show logo in the lower left corner
  4. Click on “Ratings and Reviews”
  5. Give it a rating. Bonus for a review

 

Filed Under: Deliberate practice, Emotions, Integrity, Podcast, Power and politics, Promises, Trust

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